Terms and Conditions

Effective Date : 21st July 2025
Welcome to www.shipraplayhouse.com By using our website and making a purchase, you agree to the following terms and conditions. Please read them carefully before placing an order.
Here is a professional and clear Terms and Conditions document for a kids' toy-related eCommerce website. It’s written in simple English to make it easy for customers (especially parents) to understand, while covering key legal points:

1. About Us

Shilpra Play House is an online store that sells toys and educational products for children. Our mission is to offer high-quality, child-safe, and fun learning products that parents can trust.

2. Use of the Website

• You must be at least 18 years old to make purchases on this website.
• You agree to provide accurate and complete information when registering or placing an order.
• You are responsible for maintaining the confidentiality of your account and password.

3. Product Information

• We strive to provide accurate descriptions, images, and prices for all products.
• Colors, designs, or sizes may vary slightly due to photography or manufacturer updates.
• All products are subject to availability.

4. Orders and Payments

• Orders can be placed through our website using valid payment methods such as credit/debit cards, UPI, or net banking.
• All prices are listed in INR and include applicable taxes (unless stated otherwise).
• Once your order is placed, you will receive an email confirmation.
• We reserve the right to cancel any order for reasons such as out-of-stock items, pricing errors, or suspected fraud.

5. Shipping and Delivery

• We deliver across All over India.
• Shipping charges and estimated delivery times will be displayed at checkout.
• Delays may occur due to weather, courier issues, or other unforeseen circumstances.

6. Returns and Refunds

• We accept returns within 7 days of delivery for unused, unopened items.
• Products must be returned in original packaging.
• Refunds will be processed within 7 after receiving the returned item.
• Customized or used items are non-returnable.
• For damaged or wrong items, please contact our support team within 48 hours of delivery.

7. Child Safety

• All toys sold are made with non-toxic, child-safe materials.
• Age recommendations are provided for each product.
• Adult supervision is recommended, especially for children under 3 years.

8. Intellectual Property

• All content on the website (images, text, designs, logos) is the property of [Your Website Name] or its licensors.
• You may not copy, reproduce, or use any content without written permission.

9. Limitation of Liability

• We are not liable for any direct, indirect, or accidental damages caused by the use or misuse of our products.
• Always use products as per instructions and under adult supervision.

10. Privacy

Please refer to our [Privacy Policy] for how we collect, use, and protect your personal information.

11. Changes to Terms

We may update these terms from time to time. Any changes will be posted on this page with the updated date. Continued use of our website means you accept those changes.

12. Governing Law

These terms are governed by the laws of Maharastra. Any disputes will be handled by the courts of Maharastra.

13. Contact Us

For questions or support, please contact:
Shipra Play house
Email: care@shipraplayhouse.com
Phone: 9579613569
Address : Ravet Pune